Certified High Performance Manager
CHPM — turn a group of people into a team that consistently delivers
Key facts
- Level: Expert
- Field: Soft Skills
- Certification price: $384 (one-time payment)
- Online course: High Performance Management — Illustrated Mastery Guide — $390
- Course + exam bundle: $774
- Exam: 45 multiple-choice questions · 100 minutes · passing score 70% · up to 3 attempts
- Estimated study time: about 40 hours
- Validity: 36 months
- Certification language: English
About the Certified High Performance Manager certification
The Certified High Performance Manager (CHPM) is an expert-level certification for managers who are ready to stop doing the work themselves and start multiplying results through others. It is built end to end on validated management science: Andy Grove's leverage model of managerial output, Liz Wiseman's Multipliers, Carol Dweck's growth mindset, Bruce Tuckman's stages of team development, Google's Project Aristotle findings on psychological safety, Patrick Lencioni's Five Dysfunctions, Richard Hackman's conditions for team effectiveness, John Doerr's OKRs, the GROW and CLEAR coaching models, the 70-20-10 development model, the Eisenhower matrix and Theory of Constraints, Edgar Schein's model of culture, the Maslach model of burnout, and the change frameworks of Kotter, ADKAR and William Bridges. You will learn to set and cascade goals, run continuous performance conversations and fair calibration, coach and develop talent, prioritise and protect capacity, drive accountability through leading and lagging metrics, build an inclusive and psychologically safe team, lead hybrid and remote teams, steer people through change, and carry yourself with executive presence. The programme is taught with diagrams, decision tools, worked management scenarios and a multi-part capstone lab in which you build a complete high-performance plan for a real team.
Course outline
The High Performance Management — Illustrated Mastery Guide course covers:
- The High-Performance Manager — The shift from managing tasks to enabling people and outcomes; the manager as multiplier; and the performance mindset and accountability that… (2 lessons)
- Building High-Performance Teams — Team effectiveness models, Google's Project Aristotle findings on psychological safety, Lencioni's dysfunctions, and hiring for strength while… (2 lessons)
- Performance Management Systems — Goal alignment and cascading, OKRs, continuous performance and check-ins, fair calibration, and managing underperformance humanely and effectively. (2 lessons)
- Coaching and Developing People — Coaching models (GROW and CLEAR), talent development and the 70-20-10 model, succession planning, and building a feedback-rich culture. (2 lessons)
- Managing Execution and Operational Excellence — Prioritisation, resourcing and capacity, KPIs and metrics, and driving accountability and results through disciplined execution. (2 lessons)
- Strategic People Leadership — Culture and well-being, leading remote and hybrid teams, leading through change, executive presence — and a multi-part capstone lab to build a… (2 lessons)
Frequently asked questions
- Is the Certified High Performance Manager certificate verifiable?
- Yes. Every certificate issued by BC Skills Academy carries a unique credential ID that anyone can check on the public verification page.
- How is the Certified High Performance Manager exam structured?
- It is a timed, randomized multiple-choice exam of 45 questions in 100 minutes, graded instantly; you need 70% to pass.
- Can I get a refund?
- Full refund within 7 days of purchase if you have not started the exam. Once the exam has been started or completed, the purchase is no longer refundable.