Certified Change Management Professional
CCMP — lead people through change with proven models and disciplined method
Key facts
- Level: Professional
- Field: Soft Skills
- Certification price: $254 (one-time payment)
- Online course: Change Management — Illustrated Study Guide — $260
- Course + exam bundle: $514
- Exam: 45 multiple-choice questions · 90 minutes · passing score 70% · up to 3 attempts
- Estimated study time: about 40 hours
- Validity: 36 months
- Certification language: English
About the Certified Change Management Professional certification
The Certified Change Management Professional (CCMP) is a professional-level certification that turns organisational change from a source of failure and fatigue into a disciplined, repeatable practice. Roughly two-thirds of change efforts fall short — not because the strategy is wrong, but because the people side is neglected. This certification fixes that. It builds from how individuals actually experience change — the Kubler-Ross change curve and William Bridges' transition model — and then equips you with the field's leading frameworks: Lewin's unfreeze-change-refreeze and force-field analysis, Kotter's eight steps, and the ADKAR model (Awareness, Desire, Knowledge, Ability, Reinforcement). You learn to map stakeholders on the power/interest grid, assess change impact and organisational readiness, craft a compelling vision and case for change, plan multi-channel communication, and diagnose and defuse resistance using Kotter and Schlesinger's six approaches. You then master implementation — roadmaps, training and enablement, reinforcement and sustaining change to avoid relapse — and the leadership dimension: active and visible sponsorship, agile and iterative change, culture, and measuring adoption with real metrics. Every concept is taught with diagrams, worked plans and mini-cases, and the course closes with a hands-on lab in which you build a complete change-management plan for a realistic scenario.
Course outline
The Change Management — Illustrated Study Guide course covers:
- Change Foundations — Why change efforts fail, the types of change, and how individuals experience change through the Kubler-Ross change curve and William Bridges'… (2 lessons)
- Change Models — Lewin's unfreeze-change-refreeze and force-field analysis, Kotter's eight steps, and the ADKAR model — how to choose and blend them. (2 lessons)
- Stakeholder and Impact Analysis — Mapping stakeholders on the power/interest grid, assessing change impact across dimensions, and measuring organisational readiness. (2 lessons)
- Communication and Engagement for Change — Crafting the vision and case for change, planning multi-channel communication, and diagnosing and handling resistance with Kotter and Schlesinger's… (2 lessons)
- Implementation and Embedding — Change planning and roadmaps, training and enablement, and reinforcement and sustaining change to avoid relapse. (2 lessons)
- Leading Change and Culture — Change leadership and sponsorship, agile and iterative change, organisational culture, and measuring change success with adoption metrics — closing… (2 lessons)
Frequently asked questions
- Is the Certified Change Management Professional certificate verifiable?
- Yes. Every certificate issued by BC Skills Academy carries a unique credential ID that anyone can check on the public verification page.
- How is the Certified Change Management Professional exam structured?
- It is a timed, randomized multiple-choice exam of 45 questions in 90 minutes, graded instantly; you need 70% to pass.
- Can I get a refund?
- Full refund within 7 days of purchase if you have not started the exam. Once the exam has been started or completed, the purchase is no longer refundable.