SAP Solution Manager & ITSM
Run SAP like a service
Key facts
- Level: Associate
- Field: SAP & Enterprise Software
- Certification price: $103 (one-time payment)
- Online course: SAP Solution Manager & ITSM — Study Course — $91
- Course + exam bundle: $194
- Exam: 40 multiple-choice questions · 60 minutes · passing score 70% · up to 3 attempts
- Estimated study time: about 28 hours
- Validity: 24 months
- Certification language: English
About the SAP Solution Manager & ITSM certification
Operate SAP with Solution Manager: ITSM and incident/change management, the Solution Documentation, ChaRM (Change Request Management), test suite, monitoring and the move toward Cloud ALM.
Course outline
The SAP Solution Manager & ITSM — Study Course course covers:
- SAP Solution Manager Fundamentals — Understand what SAP Solution Manager is, where it sits in the SAP landscape, and why it is the central operations platform for SAP-run enterprises. (3 lessons)
- ITSM — Incident and Service Request Management — Master SAP Solution Manager's ITSM capabilities including incident management, service requests, problem management, and the integration with SAP… (3 lessons)
- Change Request Management (ChaRM) — Deep-dive into ChaRM — the SolMan module that controls transports through the SAP landscape with full audit, approval, and documentation. (3 lessons)
- Solution Documentation — Learn how to structure, maintain, and use SAP Solution Documentation as the authoritative blueprint of an organization's SAP solution. (2 lessons)
- Test Suite and Quality Assurance — Understand SAP Solution Manager's Test Suite for structured test planning, execution, and defect management across the SAP landscape. (2 lessons)
- Monitoring, Alerting, and the Move to Cloud ALM — Cover SolMan's technical and business process monitoring capabilities and the strategic migration path toward SAP Cloud ALM. (3 lessons)
- Exam Readiness: Recap and Practice Strategy — Consolidate all key concepts, understand the exam structure, and develop an effective preparation and practice strategy for the SAP Solution Manager… (3 lessons)
Frequently asked questions
- Is the SAP Solution Manager & ITSM certificate verifiable?
- Yes. Every certificate issued by BC Skills Academy carries a unique credential ID that anyone can check on the public verification page.
- How is the SAP Solution Manager & ITSM exam structured?
- It is a timed, randomized multiple-choice exam of 40 questions in 60 minutes, graded instantly; you need 70% to pass.
- Can I get a refund?
- Full refund within 7 days of purchase if you have not started the exam. Once the exam has been started or completed, the purchase is no longer refundable.